ABSTRACT
Background: Public sentiments are an important indicator of crisis response, with the need to balance exigency without adding to panic or projecting overconfidence. Given the rapid spread of the COVID-19 pandemic, governments have enacted various nationwide measures against the disease with social media platforms providing the previously unparalleled communication space for the global populations. Objective: This research aims to examine and provide a macro-level narrative of the evolution of public sentiments on social media at national levels, by comparing Twitter data from India, Singapore, South Korea, the United Kingdom, and the United States during the current pandemic. Methods: A total of 67,363,091 Twitter posts on COVID-19 from January 28, 2020, to April 28, 2021, were analyzed from the 5 countries with "wuhan," "corona," "nCov," and "covid" as search keywords. Change in sentiments ("very negative," "negative," "neutral or mixed," "positive," "very positive") were compared between countries in connection with disease milestones and public health directives. Results: Country-specific assessments show that negative sentiments were predominant across all 5 countries during the initial period of the global pandemic. However, positive sentiments encompassing hope, resilience, and support arose at differing intensities across the 5 countries, particularly in Asian countries. In the next stage of the pandemic, India, Singapore, and South Korea faced escalating waves of COVID-19 cases, resulting in negative sentiments, but positive sentiments appeared simultaneously. In contrast, although negative sentiments in the United Kingdom and the United States increased substantially after the declaration of a national public emergency, strong parallel positive sentiments were slow to surface. Conclusions: Our findings on sentiments across countries facing similar outbreak concerns suggest potential associations between government response actions both in terms of policy and communications, and public sentiment trends. Overall, a more concerted approach to government crisis communication appears to be associated with more stable and less volatile public sentiments over the evolution of the COVID-19 pandemic.
ABSTRACT
As children’s use of screens increased during the COVID pandemic, their reading of traditional books was affected, a national survey of Australian parents shows. The study was conducted by researchers at the University of Melbourne to compare young people’s use of screens and books in the pandemic. Their online survey of 513 primary caregivers of children aged seven to thirteen around Australia showed that tablet use flourished during the pandemic and that COVID lockdowns influenced book buying and library borrowing in consequential ways for publishing and literature. Many parents believed their children’s use of screens had come at the expense of book reading.
ABSTRACT
BACKGROUND: With the World Health Organization's (WHO) pandemic declaration and government-initiated actions against the disease, COVID-19 sentiments evolved rapidly. OBJECTIVE: This study examined worldwide trends of four emotions (i.e., fear, anger, sadness, and joy) and the narratives underlying those emotions during the COVID-19 pandemic. METHODS: Over 20 million social media twitter posts made during the early phases of the COVID-19 outbreak from 28 January to 9 April 2020 were collected using "wuhan", "corona", "nCov", and "covid" as search keywords. RESULTS: Public emotions shifted strongly from fear to anger over the course of the pandemic, while sadness and joy also surfaced. Findings from word clouds suggest that fears around shortages of COVID-19 tests and medical supplies became increasingly widespread discussion points. Anger shifted from xenophobia at the beginning of the pandemic to discourse around the stay-at-home notices. Sadness was highlighted by the topics of losing friends and family members while topics relating to joy included words of gratitude and good health. CONCLUSIONS: Overall, global COVID-19 sentiments have shown rapid evolutions just within the span of a few weeks. Findings suggest that emotion-driven collective issues are developing, that are entered around shared public distress experiences of the COVID-19 pandemic which include large scale social isolation and the loss of human lives. The steady rise of societal concerns indicated by negative emotions need to be monitored and controlled by complementing regular crisis communication with strategic public health communication that aims to balance public psychological wellbeing.